How to Fix Philips No Hue Bridge Found Error?
Are you getting “no Hue Bridge found error?” There can be several causes why you see this annoying message. However, if your Hue Bridge is not recognizing, fixing it not a demanding task. Let’s get started and see what you can do.
What is Philips No Hue Bridge Found Error?
Philips Hue lights have been transforming traditional house lighting into smart home lighting in which the user can control the lights remotely. However, as any technical equipment has its own faults, one of those faults of Philips Hue is the “no Hue Bridge found” message.
All the Hue lights that you have installed in your house connect with the Hue Bridge through the protocol named “Zigbee.” However, there can be instances in which the Hue Bridge won’t be accessible to the home Wi-Fi to your app, which makes the lights uncontrollable through a remote app.
Thus, the Philips Hue app will display the “no Hue Bridge found” for several reasons, which are discussed below.
What Causes No Hue Bridge Found Error?
There can be many causes behind the notification: “No Hue Bridge found”, which we discuss in this section.
An outdated version of the Philips Hue app might be a prominent reason for the denied connection of the Hue Bridge. Thus, it is vital to maintain your app updated to help the functionality of the Hue lights.
Moreover, if you are using a virtual private network (VPN) like Express VPN or NordVPN, it may also block the app from detecting the Hue Bridge.
Then, the Wi-Fi connection not being stable enough or being busy with many devices at the same time could affect the connection.
If your phone is filled with cache files, this error might also be caused. Let’s discuss fixes to all these in the next section of the article.
How to Fix No Hue Bridge found Error Message?
Now that we know the reasons behind this error message, we will move on to the possible solutions to fix this issue.
Here are some solutions in brief,
- Updating the software.
- Resetting the internet connection that you are using to make the connection.
- Resetting Hue Bridge
- Disabling any VPN services that you have installed.
- Restarting the phone that you are using to control the Hue lights.
Now, we will elaborate on these solutions.
Updating the software
One of the easiest methods of solving this issue is making sure that you are operating on the latest version of the Philips Hue app. Therefore, if you notice the Hue Bridge light flashing yet the Bridge is not connected, here is how to update the app to fix the issue,
- Open the Hue app.
- Then, go to the settings option on the app.
- If there is a pop-up notification saying “everything is up to date”, you can simply move on to the next step.
- If not, select the update that appears on the screen and follow the instructions to to install the update.
- Moreover, it would be great if you could consider turning on the automatic update option for better functionality.
Restart the Router (Resetting the Internet Connection)
Restarting your router often solves Philips no Hue Bridge found message and restarting a router is nothing but a walk in the park.
Unplug your Wi-Fi and wait for about 30 seconds, max 1 minute and turn it back on. You will have to wait a while to reconnect to the Wi-Fi.
It would also be helpful if you could investigate the ethernet cable that connects the Bridge and the router to determine whether it is loose or faulty.
Reset the Hue Bridge
As a more efficient solution, we could suggest resetting or restarting the Hue Bridge. Here is how you can do it,
- Unplug the Bridge, removing all the power cords.
- Stay idle for about a minute.
- Now, get into action and plug the Bridge back.
- Stand by until the Bridge comes to life again.
Turn Off VPNs
There are several reasons why you have VPNs installed on your device. However, these software programs in certain times can conflict with the functionality of Hue Bridge. If you have VPS installed on your device, disable them and retry the process.
We have seen it fixes the no Hue Bridge found message.
Restart Your Device
You can also restart your phone, uninstall and reinstall the Hue app to get the Bridge to connect with the app as soon as possible. In addition, we recommend clearing cache of your Hue app as another fix.
However, if the problem still remains the same, you could contact the Philips customer service centre or a technician for professional repair. In conclusion, these solutions are best known for the fixing the error “No Hue Bridge found”; ensure you follow the guidelines accurately.
Why is My Philips Hue Bridge not Working on My iPhone?
The question has been divided into the categories of Android and iPhone, but the answers remain the same.
As we mentioned before, there can be many reasons why your Hue Bridge is not found in the app. When it comes to the iPhone, it is also the same. T
One main reason can be stated as the out dated app that is still existing on your phone. Moreover, your Wi-Fi connection could not support the Zigbee due to heavy traffic.
If you have installed any virtual private networks specialized for iPhones as well, it could have a huge impact on the Bridge. There can also be a complication in the connecting cables (ethernet).
These reasons can affect the connection between the Hue Bridge and the iPhone. Therefore, ensure that you follow the given guidelines to solve the problem. All in all, you can try almost, all the guidelines we offered you in the previous section of the article.
