Why Does My Phone Say Server Unreachable?
With the rapid development of technology, smartphones play a main role in our day-to-day lives. Smartphones allow people to stay closer to each other even if they live and work far apart. We can get connected with each other through phone calls, video calls, social media platforms, emails and via other internet facilities. But sometimes, our phones give a message saying “server unreachable”. At those times, you’ll probably question yourself, why does my phone say server unreachable? We’ll guide you through answers to this question and through the solutions you can get to prevent this happens.
What Does “Server Unreachable” Mean?
The term “Server Unreachable” either means or the message pops up when the device you are using to connect to the network is unable to do that. As a result, you won’t be able to connect or access the server. This message can come in any situation, like, when trying to make a phone voice call or a video call, browsing the internet, sending text messages, pictures, videos, etc., via social media platforms and trying to order or deliver something via the internet as well.
The reasons for this issue can be varied. Some of the reasons are issues with the software or hardware, connectivity issues at the service providers, and problems in the infrastructure facilities.
Also, the server will be unreachable because of issues in the hardware or software of the other party you are connecting with when you are going to have a voice call or contact them through a social media platform. Let’s talk about these reasons in brief in the next section.
Why Does My Phone Say Server Unreachable?
The following are the common causes that might happen to you or the other party you are connecting with for the “server unreachable” error.
Problems in the network
You might be unable to connect to the network or access the internet because of issues with cellular data or Wi-Fi connections. Poor and unstable network connections will be the cause of this.
Errors in the server
There might be errors or issues in the network server you are using. This can occur due to weak signal strength in your area and maintenance work on the server.
High traffic volume in the server
When many people trying to access the server at the same time, network traffic could happen, and it might lead to server overload. Also, sometimes malicious attacks can occur due to it.
Hardware problem
This also must be due to hardware errors such as a damaged SIM plot, overheated battery, and issues in the display or circuits of the device.
Software problem
Some apps will show this error message when the app is outdated. Therefore, ensure that you have the recent update when accessing the relevant apps.
Firewall or Security Settings
Firewalls and antivirus software can occasionally block access to specific servers. Also, they ask for authentication and have severe security policies that must be obeyed on some occasions.
Incorrect settings and server addresses
If the server address of the relevant website is entered incorrectly or the URL has a mistake, the message that says “server unreachable” will pop up on the screen. This also happens when you have not adjusted the correct settings for accessing the server on your device.
How to Troubleshoot Server Unreachable Error?
Here is what you have to do.
Check the connection
Sometimes when you are using cellular data, the network coverage of your phone will suddenly have lower network coverage. For example, 4G to 3G. At those times, switch on your device’s “airplane mode” and then switch it off. That might fix the connection issue.
Check the Server address
When the message saying “server unreachable” pops up, check and confirm the server address or URL you entered to access the web page. Verify if it has any typing errors. If you are not sure about the address, ask the service provider.
Clear cache and cookies
Cache and cookies are the details stored by the apps and websites you visit and browse. They save accessed data such as videos, log in details, images, and any activity we do there. Clearing cache and cookies will help you improve browsing and using apps while clearing out the device’s storage.
Set the network settings to default
You can try resetting your network settings. Remove the current network configurations and set them to the default.
Restart the device
If any of the above methods do not work, restart your device and try the activity you are going to do before restarting the device.
How to Prevent Server Unreachable Error?
There are some methods you can take care of to prevent the Server Unreachable error.
You should make sure that you’re the OS of your device is the most recent and secure version. Also, check for recent updates of other applications and update outdated software, firmware, and apps. Back up the app data regularly and store them somewhere safe and can reach easily. That way, you can delete them for now when a storage issue arises.
Maintain the device’s hardware parts with care as well. Also, look for network security and take relevant preventive methods if there is a problem or before any problem occurs. Make sure that the SIM or the network service you are using is compatible with your living area. That means checking whether you have weak or strong signal levels and if it is a weak change for a service provider that gives strong signals in your area.
Is the Server Unreachable Error Message a Security Concern?
No. As I explained earlier, it is because of a temporary issue in the network or with the connection. However, it may indicate a security issue sometimes because you will be unable to reach the server or make a phone call if your device or the Wi-Fi is hacked or malfunctioning because of a virus. Therefore, you should pay attention to that also when diagnosing and troubleshooting causes for getting a server unreachable error message.
